Returns & Exchanges

We want you to love your results, but if you are not completely satisfied with your Frownies purchase, we offer a 30-day return window for all eligible products. Please ensure items are returned in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to download and print for your return package.

3

Pack and Ship

Securely pack your items in the original box if possible, attach the prepaid label, and drop it off at any authorized carrier location.

4

Receive Your Refund

After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing